Refund & Cancellation Policy

Last updated: March 2026

Cancellation

You can cancel your subscription at any time from your billing settings. When you cancel:

• Your plan remains active until the end of the current billing period
• You will not be charged again
• Your data remains accessible on the Free plan

Refunds

We offer a full refund within 14 days of your first payment if you are not satisfied. After 14 days, we do not offer prorated refunds for unused time.

How to request a refund

Email billing@artifact.so or use the contact form with category "Billing." Include your account email and the reason for the refund.

Annual plans

Annual subscriptions are eligible for a full refund within 14 days of purchase. After that, you may cancel and your plan remains active until the end of the annual period.